Accessibility Statement

Accessibility is the craft we sell, so the site that sells it has to hold up to the same standard. This statement sets out exactly what that standard is, how we checked our work against it, and what to do if you hit a barrier anyway.

Conformance status

neno.ch is fully conformant with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and AAA in a few places. Fully conformant means the site meets every applicable Level A and Level AA success criterion, with no exceptions carved out.

We declare this as a self-evaluation, not a certified third-party audit. Switzerland does have accredited certifiers, among them the Access for all foundation (Stiftung Zugang für alle), which tests against the eCH-0059 standard and the WCAG, and WACA (Web Accessibility Certificate & Awareness). We have not put this release through one of them. What stands behind the claim is the measured pass described below.

Scope

This statement covers the entire neno.ch website in both languages, German and English. Because the site is built from a small set of shared templates, we verified four pages that together exercise every template type: the English home page, the German home page, a service detail page, and a team member’s profile page. A fix or a regression on one of these reaches every page that shares its template.

How we evaluated

We combined an internal expert review with a measured live pass against the deployed site on 26 June 2026. The live pass had three parts:

• An automated page-level scan with axe-core, covering the WCAG 2.0, 2.1, and 2.2 A and AA rule sets. It returned zero violations on all four templates.
• A keyboard-only walkthrough of each template, checking focus order, the skip link, focus visibility on every control, and the absence of keyboard traps.
• A performance measurement (Lighthouse, throttled mobile) confirming that the page loads and stays stable rather than shifting under the reader.

Automated tools catch only part of what WCAG asks for, which is why the keyboard walkthrough and the expert review sit alongside the scan rather than standing in for it. That mix is also why we call this a self-evaluation: it is honest, repeatable evidence, not an external certificate.

Where we go beyond Level AA

We meet AA in full, and in a few places we go past it. We list only what the code actually does:

• Motion that respects you. Every animation and transition on the site is switched off when your system asks for reduced motion. This satisfies the Level AAA criterion for animation from interactions, not just the AA baseline.
• A focus indicator you can always see. Every interactive element draws the same clear, high-contrast focus ring when you reach it with a keyboard. The ring is a site-wide default, so no control can quietly fall back to a faint browser outline.
• Speed as access. The home page ships no JavaScript framework, so it stays responsive to input from the first moment. Across the four tested templates we measured a largest contentful paint under 1.7 seconds and effectively no layout shift, both well inside Google’s “good” range.
• Structure first. The page is built from semantic HTML with proper landmark regions and a heading outline you can navigate. A “skip to main content” link is the first thing a keyboard or screen-reader user reaches.

We are deliberately not claiming AAA-level text contrast: our body text meets the AA contrast ratio, and we would rather state that plainly than overclaim.

Known limitations

We are not aware of any part of the site that falls short of WCAG 2.2 Level AA. The measured pass surfaced no conformance defects. If that changes, we will name the specific limitation here and track its fix.

Tell us if something gets in your way

If you run into a barrier on neno.ch, or you need information from the site in a different format, we want to hear about it. Email us at neno@neno.ch and we will reply within five business days.

This statement was last reviewed on 27 June 2026.